Okay, you've answered tons of e-mails containing questions from customers, you've fulfilled some orders, and you've updated your newsletter subscriber list by deleting recent unsubscribes and bounce backs, and adding some new subscribers.

The fact is, many small business owners get so caught up with running their business, that they have no time to grow it.

Answering e-mails, fulfilling orders, and updating your subscriber list are all essential tasks -- but they will NOT increase your profits.

The only way to grow a business is to market it.

And the secret to being able to grow your business and still run it at the same time is automation.

Automating key tasks -- so they happen without you lifting a finger -- doesn't just free you from doing some of the daily chores involved in running a business...

Automated follow-up emails let you upsell related backend products to your customers...

Instantly confirming orders and fulfilling your customers' orders for electronic products like software and eBooks lead to happier customers who are more likely to buy from you again.

Answering questions instantly creates satisfied customers who appreciate your fast, professional service.

And the earlier you automate your business, the better -- so you can concentrate on building your business.

Autoresponders are pre-written e-mails that are automatically sent on your behalf -- for example, in response to an e-mail sent to a particular e-mail address that you set up, or when an order goes through.

They take care of the tasks that would take you hours to do yourself and leave you free to concentrate on building your business.

After all, it's satisfying to see those first few sales come in and to deal with your first customers personally...it means all your hard work is paying off!

However, after that initial honeymoon period is over and you're handling hundreds and thousands of orders -- you won't find the hands-on approach so much fun.

Many people are nervous about buying online, and they like to be reassured that their order has gone through without any problems.

Receiving an instant confirmation leaves your customer with the impression that you're running a highly professional business, and it stops them calling or e-mailing you to check up on their order.

One of the most effective after-sales techniques is a simple "thank-you."

Of course, it would take you far too long to send an e-mail to every customer a few days after their order thanking them for buying from you and inviting them to come back again some time.

This type of product -- sold on the back of a previous sale -- is known as a "backend" product, and automating this process can potentially generate thousands of dollars in extra revenue for you, with no extra work on your part.

In fact, this technique can easily boost your sales by 30% -- overnight!

The result is that you've established contact with a potential customer, sent them information about your product, and impressed them with your professionalism -- all done instantly and automatically.

The secret to great online customer service lies in providing a stress-free buying experience and giving potential customers all the information they need to make a quick buying decision.

ReplyEmailAutomator types your repetitive customer support e-mail for you. The software could cut your E-mail support time down by a significant amount of time. Reply Email Automator saves your common responses in a database. The common responses can be triggered by a keyword associated with it. The software can save unlimited number of responses for you

If you can make your customers' buying experience as quick and easy as possible, and make your fulfillment and follow-up efficient and instantaneous, you can significantly boost your sales.

We're very hands-on and like to be in control of everything!

But then more and more orders start coming in, you get more and more questions from customers, and before you know it, you're spending nearly ALL of your time performing these "administrative" tasks.

Increase your sales by automatically upselling backend products to your customers.

This is the software I use at The Internet Marketing Center, which I developed because of my own frustration with the limited and expensive solutions out there on the market.

The automated e-mails that you write will still sound personal and can contain any information you want -- but you only have to write them once!

Then Mailloop takes over, allowing you to get on with the important job of building your business.